For discharge planners & referring professionals
The referral, in one call
SteadiCare Home Care provides non-medical companion and personal care across the Upstate and South Carolina. One phone call reaches the coordinator who will own your referral — no portal, no packet, no patient details over email. Your patients are handled with urgency, and with the care and compassion you'd want documented in your own notes.
- Insured
- Fully insured
- Care availability
- 24 / 7 / 365
- Start of care
- Most cases: ~72 hours after intake
Scope
What we take — and what we don't
Non-medical care, stated plainly, so a referral is never a guess. If your patient needs skilled care, we say so and route back — a clean no protects your referral.
What our caregivers do
How care can be arranged
How support adapts to specific situations
The boundary, in writing
SteadiCare Home Care provides non-medical companion and personal care support alongside — never instead of — clinical, hospice, or palliative providers.
No skilled nursing, no medication administration, no wound care — and no pretending otherwise. Every service page states what is included and what is out of scope.
Payment, honestly
Families cover non-medical care in the ways described on our Cost & Payment page — private pay, long-term care insurance, veterans benefits, and South Carolina Medicaid programs. Which apply depends on the family; we sort that out with them directly, before care begins. Minimum visit requirements vary by payment source.
The process
How a referral works
Built for the pace discharge planning actually runs at — and for keeping protected details out of inboxes.
Call — or fax
One call to our main line reaches the coordinator who will own the referral. Please don't send patient details by email: we take them by phone (or fax), so nothing protected sits in an inbox.
We move with urgency
Your patient is treated like what they are — someone waiting on care. We contact the family promptly, and a nurse builds the care plan in the home, around the discharge orders already in place.
Care begins
A caregiver local to the patient's county, matched to the family and kept there — with our coordinator staying involved after the start of care, not just until it.
In most cases care can begin within about 72 hours of the first call, after the required intake paperwork is filed. Because the paperwork must be completed first, the exact timing depends on how quickly the family can finish that step, so it is confirmed during the care plan visit rather than promised as a fixed time.
Coordination
Alongside home health and hospice — never instead
Most of our referrals share a patient with a clinical team. That's the design, not a complication.
After a discharge, home health handles the skilled visits while our caregivers cover the long hours between them — meals, steadying, reminders, a second set of eyes. Transitional care is built for exactly that handoff.
With hospice, the clinical team manages comfort while a non-medical caregiver keeps someone at the bedside — overnights, respite, presence — so families can just be family. Palliative & end-of-life support describes the boundaries plainly.
Who answers
Two real people answer
Nurse-to-nurse or coordinator-to-coordinator, whichever fits how you work — both know every referral in the building.
Main line (864) 686-5491 · Fax (864) 686-6994 · SteadiCare Home Care, LLC, 1303 Montague Ave Ext, Greenwood, SC 29649. Email is for scheduling logistics — please keep patient details to phone and fax.
Have a patient who needs non-medical support at home?
Call now — the coordinator who answers is the one who will handle it, with the urgency your patient deserves.